Passwords

How do I change my password?

Your password can be changed both on the app and online at www.swingbyswing.com

To change your password using the app:
  1. Log into the app
  2. Click on "ALL ABOUT ME"
  3. Scroll down to the "Management" section and click "SETTINGS"
  4. Click on "ACCOUNT INFO"
  5. Under the "Password" section, click the pencil icon 
  6. You can enter a new password
  7. Click "SAVE" at the bottom of the screen
To change your password using the website:
  1. Log on at www.swingbyswing.com
  2. Click on your name from the menu bar at the top of the webpage
  3. From the drop down menu, click "EDIT PROFILE"
  4. Update your password 
  5. Enter the updated password in the "Confirm Password" section
  6. Click "SAVE" at the bottom of the page
  7. This change is effective immediately

I forgot my password...how can I get it?

Your password can be retrieved and changed using both the app and online at www.swingbyswing.com

To retrieve your password using the app:
  1. On "Login/Register" page, type in your email address
  2. Click on "RETRIEVE ACCOUNT"
  3. Click the "FORGOT PASSWORD"  button
  4. Follow the instructions to update your password
  5. Once your password has been updated, you can log back into the app with your updated password
To retrieve your password using the website:
  1.  Go to the website at www.swingbyswing.com
  2. From the menu bar at the top of the webpage, click "LOGIN"
  3. Click the "FORGOT PASSWORD" link
  4. Enter the email address that is associated with your SwingxSwing account
  5. Click "SUBMIT"
  6. Follow the instructions to update your password
* updated September 3, 2017

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