Monthly and Yearly Subscriptions

Q: If I have monthly subscription and I upgrade to yearly, does my monthly subscription get converted to be a yearly?

A: If you have an active monthly subscription, when you purchase a yearly you will need to cancel the monthly subscription to avoid charges going forward. The monthly subscriptions do not automatically convert and must be canceled.

Q: Can I cancel the subscription at any time?

A: Yes.  Once a cancellation is initiated,  you will not be charged for the subsequent month or year timeframe.  No cancellation of the current subscription is allowed during an active subscription period.

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